We’ve compiled some questions we have been asked by our clients.
Billing & Booking
Do we get a contract?
Yes we issue contracts as standard and this protects both parties. This is all done online and copies are emailed to you.
Do we have to pay a deposit?
To secure the date and services you require, a deposit (non-refunable booking fee) is required at the time of booking. Both the deposit and the signed contract are needed to secure the date and services required.
How can we make payments?
We currently accept payments via BACS and also Debit/Credit Cards. Our preferred method is by BACS as we unfortunately have to add a 3% charge when paying by card. We can also set up a monthly payment plan for you if this helps. Please get in contact with us if you wish to set up a payment plan.
How much do you charge?
As with every wedding/event we have to consider external factors which include travel time, equipment needed, additional staff etc and therefore a bespoke price is quoted for you. Please feel free to get in contact with us for your bespoke quotation.
What are your normal DJ hours?
We have set our normal DJing hours for upto a 5 hour period e.g. 7pm-Midnight. Some venues may offer you a ‘Bar Extension’ and we can accommodate this if required. A small charge will apply.
Can you play for additional hours?
Yes of course, but depends on licensing requirements from the venue. A small fee will apply and be payable on the night if this is not pre-arranged.
Do we get to see you before we book?
We actively encourage a meeting before any booking is confirmed. We want you to feel comfortable knowing who we are and what we offer. We like to listen to your requirements and offer any advice if asked for. We can only have meetings during weekdays (day or evening) as we are always booked up at weekends. Please contact us to arrange a meeting.
Music & Lighting
Can we choose some music before our wedding or event?
Yes of course. We issue a unique username and password for you on your own ‘Event Planner Account’. You have access to over 60,000 tracks where you can select your favourites and also your ‘Do Not Play’ tracks.
What music do you play?
We have a vast range of music available and can play music from the 50’s, 60’s, 70’s and all the way to current music. If you have a general genre of music you prefer then this can be arranged for you.
I have an epileptic guest, do you use strobe lighting?
We don’t use any strobe lighting in our set up as a standard rule. If required, we can bring some with us.
Do you use haze?
When allowed by the venue we can use haze effects as this brings out the visual effect a lot better. However, if you prefer us not to then it’s not a problem at all.
Do you do Karaoke?
We don’t do Karaoke I’m afraid.
How much do your DJ’s talk?
We will make the necessary announcements throughout the evening and generally, that is it. If you wish to have dedications announced then this can be done easily for you.
Do you take requests on the night?
Yes, we take requests on the night. We use those requests where we think they will work the best but of course, if someone asks for a track or artist that you mentioned you disliked, then we would politely decline the request from your guest.
Yes, we have 10 million Public Liability Insurance (PLI) and we are more than happy to share the certificate upon request from your venue.
Do you have a Portable Appliance Testing (PAT) Certificate?
Yes, all of our equipment is tested annually and a certificate is available upon request.
Do you have other hire services available
Yes, we have a huge range of additional services available to you. We can offer Dance Floors, Photo Booths, Venue Draping, Mood Lighting, Fairy and Festoon lighting, Illuminated Letters and much more. These can be found on our main menu or by viewing our online brochure.
Do you have any bands or singers available?
We have selected the best singers in the area to work alongside us. we have the capability of solo singers (male or female), duo’s, Singing waiters and also a 3 piece band. Please get in touch with us for further info.
I fancy something different for our entertainment?
We can, of course, provide other entertainment for you. We have some amazing artists working with us such as Saxophonists and Electric Violinists. This is a great new trend where the artist can perform ‘over’ the DJ music and creates an amazing night of entertainment. Please contact us for more information.
We hope you find the answers you’re looking for on this page.
If you got any additional questions please do not hesitate to contact us.